Panic Button Solution for Behavioral Health
Behavioral health facilities present unique challenges due to the unpredictable and sometimes aggressive nature of patient behavior. The care setting demands a high standard of vigilance, as even a single error can lead to injury or negatively impact the patient
experience. These environments consistently require heightened awareness and proactive risk management.
The Best Way to Protect your Staff from Workplace Violence
Given the high acuity and unpredictability of patients in behavioral health settings, where individuals may escalate rapidly, experience severe agitation, or engage in self-harm, the key to staff safety is implementing a discreet, reliable de-escalation system. Such a system allows staff to quickly and quietly request support the moment early warning signs appear, enabling timely intervention before a situation becomes violent. By empowering staff to act proactively rather than reactively, a discreet de-escalation system helps prevent injuries, reduces the need for physical intervention, and promotes a safer, more therapeutic environment for both patients and caregivers.
Pinpoint is Purpose Built for Behavioral Health Environments
Pinpoint is purpose-built for the unique demands of behavioral health environments, where the integrity of the physical space is paramount. In these settings, safety solutions must never compromise ligature-resistant design standards or introduce new risks. Pinpoint recognizes that every device placed within a behavioral health unit must undergo the highest level of scrutiny to ensure it cannot be used for self-harm. Our system is engineered with this priority at the forefront, aligning seamlessly with the strict environmental and safety expectations of behavioral health care settings.
This commitment extends to every hardware component we provide. All Pinpoint-installed equipment is fully ligature-resistant, featuring tamper-resistant casings and secure mounting methods that meet best-practice guidelines for behavioral health facilities. Staff-worn devices incorporate triple breakaway safety lanyards to prevent their use as ligature points while ensuring employees can wear them comfortably and securely. Through this meticulous approach to design, Pinpoint enhances staff protection while preserving the safety of the therapeutic environment, supporting both patient well-being and clinical excellence.
Pinpoint is Good for Staff and Your Patients
Across the behavioral health field, there is a strong and growing movement to reduce the use of restraints, seclusion, and isolation. Research consistently shows that these interventions can be traumatic for patients, escalate rather than resolve behavioral crises, and negatively impact therapeutic relationships. Facilities are increasingly adopting trauma-informed care models that prioritize early intervention, verbal de-escalation, and proactive safety strategies. The focus has shifted toward preventing crises before they reach a point where restrictive interventions become necessary, ultimately creating a safer, more compassionate environment for both patients and staff.
Equipping staff with a discreet de-escalation button directly supports this mission. When employees can quietly call for assistance at the first sign of increasing agitation, teams can intervene sooner, provide support more effectively, and stabilize situations before they escalate into violence or require restrictive responses. This rapid, coordinated approach reduces the likelihood of restraints and seclusion, protects patients from unnecessary trauma, and reinforces a therapeutic culture rooted in dignity, safety, and proactive care. By outfitting staff with reliable, immediate communication tools, facilities strengthen their commitment to restraint-reduction and improved patient outcomes.
Customizable Alerts Tailored for Behavioral Health Workflows
Safety in behavioral health facilities is made more challenging by environmental isolation. Staff often work alone with patients in secure, private areas where the layout naturally limits casual observation from others. Because acute behavioral symptoms can escalate rapidly and unpredictably, help must be called for actively and without delay, passive assistance isn’t sufficient. Loud or startling alarms aren’t suitable in these settings, as they can disrupt the therapeutic environment and worsen patient distress. Instead, a discreet, silent alert system is recommended. This technology allows staff to quickly summon immediate support from security, a behavioral emergency response team (BERT), or nearby colleagues, helping ensure timely and proactive intervention.
Give Your Staff Peace of Mind Without Invading their Privacy
A dependable safety system must be built on technology that functions consistently and intuitively in the demanding environment of behavioral health care. Staff need tools that work every time, without complexity, delays, or the risk of communication failure. Reliable, purpose-engineered technology allows clinicians to focus fully on patient care, confident that if an emergency arises, the system will perform exactly as intended. This level of dependability is critical in settings where seconds matter and where staff must be able to summon assistance quickly, discreetly, and without hesitation.
Equally important is a system that supports staff safety without intruding on privacy or being misused for workflow monitoring. Pinpoint delivers precise, room-level location information only when a staff member actively calls for help, enabling responders to reach them quickly, even in enclosed, windowless seclusion rooms or activity areas where verbal calls may go unheard. Its privacy-first design ensures that staff are never tracked during routine duties, reinforcing trust and maintaining a culture of respect for the clinicians who care for individuals in crisis.
Supporting Bed Checks and Resident Accountability
Residential rehab programs often require structured q15 bed checks to ensure resident safety, verify whereabouts, uphold program rules, and maintain clinical accountability. Pinpoint includes built-in tools to support and document bed checks as part of your overall safety and operational workflow.
Staff can easily:
- Document bed checks in real time
- Verify resident presence or absence
- Maintain consistent check intervals
- Generate reports for compliance or audit purposes
Ready to Empower Your Staff?
At our core, Pinpoint focuses solely on healthcare safety. Our team of healthcare safety specialists is dedicated to guiding you through a seamless process to protect nurses from workplace violence. With our specialized knowledge, we’re confident in our ability to enhance safety in your healthcare environment.