About Pinpoint
The Pinpoint Story:
Born from the Front Lines
In the late 1980s, healthcare workers at Pinderfields Hospital in England faced a rising crisis of violent attacks and declining morale. When existing security measures failed, the hospital took a revolutionary step: they collaborated with frontline nurses to build a solution from the ground up.
Our Journey
Pinpoint is founded in Scotland with a mission to protect staff in high-risk environments
Pinpoint brings its proven staff safety solutions to healthcare organisations across the US
Working in partnership with leading healthcare providers across US and Canada
Expanded North American presence with dedicated US-based staff with our New York office
Over 1 million people in 3000+ global locations are protected every day by Pinpoint Systems
Protecting Healthcare Workers Across the USA.
From our beginnings in the UK to supporting healthcare organisations across North America, Pinpoint delivers trusted staff safety solutions thatmake a real difference.
Where We Stand Now
30+ Years
Protecting staff since 1992
1M+ People Protected
Protected everyday around the world
3K+ Global Locations
Trusted in healthcare, education, and secure environments
50+ Major Healthcare System
Across the UK, US, and Canada.
Designed by Clinicians, Proven in Real Life
Unlike generic security systems, Pinpoint’s technology was shaped by the direct feedback of clinicians working in high-stress environments. This collaboration led to the development of our patented wearable staff duress system, featuring specialized Panic and De-escalation buttons engineered to meet four essential criteria:
- De-escalation Alerts: A discreet button to summon assistance before a situation turns violent, allowing for early intervention.
- Emergency Panic Activation: One-touch, high-priority triggers for immediate help under extreme pressure.
- Real-Time Location Accuracy: Pinpoint precision to locate staff members instantly within a facility.
- Non-Intrusive Design: Lightweight, wearable devices that don’t hinder patient care or daily workflows.
From Hospital Innovation to Global Market Leader
Recognizing the life-saving potential of this technology, founder John Waring established Pinpoint in 1992. Today, Pinpoint is the dominant staff duress solution in the UK, protecting 80% of the market, and a leading provider of safety solutions throughout North America.
Trusted by World-Class Healthcare Systems
Since expanding into North America in 2008, Pinpoint has earned the trust of prestigious organizations, including The Mayo Clinic and St. Luke’s Hospital.
Proactive Safety: De-escalation and Rapid Response
Our customers consistently report fewer violent incidents and faster emergency response times. By providing staff with both emergency panic buttons and discreet de-escalation buttons, we empower employees to call for the right level of help at the right time. This proactive approach increases staff confidence and improves retention in high-risk environments.
Quality You Can Trust
Every Pinpoint product is designed and manufactured in Leven, Scotland. With a global team of over 100 experts across the UK, Ireland, and the United States, we provide end-to-end support for your security needs.
Pinpoint doesn’t just respond to emergencies, our technology helps prevent them before they erupt into an attack.
Safeguarding
healthcare workers, every day
Safeguarding Healthcare Workers at
