About Pinpoint

Pinpoint was founded with a singular mission: to protect those who care for others. Since 1992, we have provided industry-leading safety technology designed to mitigate workplace violence and ensure an immediate response during critical incidents.

The Pinpoint Story:
Born from the Front Lines

In the late 1980s, healthcare workers at Pinderfields Hospital in England faced a rising crisis of violent attacks and declining morale. When existing security measures failed, the hospital took a revolutionary step: they collaborated with frontline nurses to build a solution from the ground up.

Designed by Clinicians, Proven in Real Life

Unlike generic security systems, Pinpoint’s technology was shaped by the direct feedback of clinicians working in high-stress environments. This collaboration led to the development of our patented wearable staff duress system, featuring specialized Panic and De-escalation buttons engineered to meet four essential criteria:
  • De-escalation Alerts: A discreet button to summon assistance before a situation turns violent, allowing for early intervention.
  • Emergency Panic Activation: One-touch, high-priority triggers for immediate help under extreme pressure.
  • Real-Time Location Accuracy: Pinpoint precision to locate staff members instantly within a facility.
  • Non-Intrusive Design: Lightweight, wearable devices that don’t hinder patient care or daily workflows.

From Hospital Innovation to Global Market Leader

Recognizing the life-saving potential of this technology, founder John Waring established Pinpoint in 1992. Today, Pinpoint is the dominant staff duress solution in the UK, protecting 80% of the market, and a leading provider of safety solutions throughout North America.

Trusted by World-Class Healthcare Systems

Since expanding into North America in 2008, Pinpoint has earned the trust of prestigious organizations, including The Mayo Clinic and St. Luke’s Hospital.

Our Impact at a Glance:

  • 3,000+ global locations.
  • 1 Million+ people protected every day.
  • 50+ major healthcare systems across the US and Canada.

Proactive Safety: De-escalation and Rapid Response

Our customers consistently report fewer violent incidents and faster emergency response times. By providing staff with both emergency panic buttons and discreet de-escalation buttons, we empower employees to call for the right level of help at the right time. This proactive approach increases staff confidence and improves retention in high-risk environments.

Quality You Can Trust

Every Pinpoint product is designed and manufactured in Leven, Scotland. With a global team of over 100 experts across the UK, Ireland, and the United States, we provide end-to-end support for your security needs. Pinpoint doesn’t just respond to emergencies, our technology helps prevent them before they erupt into an attack.

Safeguarding

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healthcare workers, every day

Safeguarding Healthcare Workers at

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