Workplace violence
technology for hospitals

Workplace violence in hospitals is a serious problem.

Nearly everyone who works in a hospital has a story about a time when they felt threatened by a patient or visitor. That’s because frustration and anger caused by illness, pain, old age, psychiatric disorders, or substance abuse may make people verbally or physically violent. Despite ongoing efforts by hospitals to prevent workplace violence, the US Bureau of Labor Statistics reports a worsening trend.

Your staff deserves to feel safe.

Unfortunately, individuals working in hospitals often encounter situations that compromise their safety. As per Maslow’s Hierarchy of Needs, safety and security are fundamental needs for all humans. If your staff doesn’t feel safe, it will adversely affect their interactions with patients, their productivity, and their overall mental well-being.

Traditional panic buttons aren't effective due to panic button hesitation.

Panic button hesitation

noun · [pan-ik buht-n hez-i-tey-shun]

“The delay or reluctance that may occur before someone presses a panic button.”

Why people hesitate.

You might think using a panic button is the best way to get help. Unfortunately, people hesitate before they press their panic button. This phenomenon is influenced by several factors that contribute to significant delays in seeking help. Any delay increases the likelihood that a situation will escalate.


People may feel embarrassed if it turns out to be a false alarm. They may feel like they made a mistake, caused an unnecessary disturbance, or feel self-conscious about being the center of attention.

Fear of consequences

People may fear being reprimanded or being questioned by management.


People may be unsure if the situation warrants pressing the panic button and may hesitate to take action.

Fear of overreacting

People want to be viewed as capable of handling situations on their own. They don't want to be viewed as someone who overreacts. 

The boy who cried wolf effect

If an individual has previously raised false alarms, they might hesitate to seek help during an incident out of fear it may be another false alarm. It will reinforce their image of being the boy who cried wolf. 

Why de-escalation
buttons work.

A de-escalation button is a game changer because your people will feel comfortable using it at the first signs of aggression. That’s because the response to the de-escalation button will come locally from peers on their unit. Your staff will feel safer knowing that if they press their button a co-worker will come to their location to help calm things down before the situation escalates.

Since people will press their button at the first signs of aggression, there will be plenty of time to stop a violent attack from happening. Rather than responding to an attack, this tool empowers your team to prevent it from occurring in the first place.

Logging, reporting & analytics


Utilization reports

Compliant with Joint Commission & OSHA Guidelines

Reportable incident documentation