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Why IT Pros love Pinpoint

Technology that stops workplace violence

The traditional technology used to combat workplace violence is to install panic buttons. Unfortunately, panic buttons do not reduce the number or severity of workplace violence incidents. Pinpoint’s de-escalation technology℠ adds functionality that empowers your staff to stop workplace violence by providing them with a way to get help BEFORE an aggressive individual becomes violent.

Pinpoint's technology
is IT-friendly

Ease of Implementation

Pinpoint’s core technology is a standalone system that works independently of your IT infrastructure. Pinpoint performs all installations.

Minimal IT Support Required

We’ve designed our system to be self-sufficient, minimizing the need for IT involvement.

Scalability

Pinpoint’s technology will scale with your needs regardless of the size of your organization.

Reliability

Pinpoint’s hardware is designed to operate in challenging environmental conditions. Our components are built to withstand extreme temperatures, water, dust, vibration, tampering, and other potential hazards.

Serviceability

The Pinpoint Management Portal allows for remote monitoring of maintenance alerts. Remote monitoring ensures that hardware issues cause minimal disruption and that repairs happen efficiently. Components can be replaced without causing downtime.

Availability

Pinpoint’s technology is designed with high availability in mind. We have redundant sources of power and battery backup, and our cabling design is resilient even if a wire is cut. Our system will operate on each unit even if your network goes down.

Security

Our system does not record or track employee or patient data.

Integrates with other Security Technology

Pinpoint will work with most manufacturers’ equipment.

Pinpoint's technology is
IT-friendly

Ease of Implementation

Pinpoint’s core technology is a standalone system that works independently of your IT infrastructure. Pinpoint does all initial installations.

Minimal IT Support Required

We’ve designed our system to be self-sufficient, minimizing the need for IT involvement.

Scalability

Pinpoint’s technology will scale with your needs regardless of the size of your organization.

Reliability

Pinpoint’s hardware is designed to operate in challenging environmental conditions. Our components are built to withstand extreme temperatures, water, dust, vibration, tampering, and other potential hazards.

Serviceability

The Pinpoint Management Portal allows for remote monitoring of maintenance alerts. Remote monitoring ensures that hardware issues cause minimal disruption and that repairs happen efficiently. Components can be replaced without causing downtime.

Availability

Pinpoint’s technology is designed with high availability in mind. We have redundant sources of power and battery backup, and our cabling design is resilient even if a wire is cut. Our system will operate on each unit even if your network goes down.

Security

Our system does not record or track employee or patient data.

Integrates with other Security Technology

Pinpoint will work with most manufacturers’ equipment.

FAQs by IT Pros

Does your system rely on our network infrastructure?

No, our system is a standalone system that will function independently of your network. However certain features like mobile alerting and incident logging will require network connectivity.

Will your system always send responders to the correct location?

Yes, our system is extremely accurate because we use technology that:

  • doesn’t bleed through walls or ceilings
  • doesn’t rely on Wi-Fi triangulation
How reliable is your system?

Our system is reliable because it is designed as a life safety system, like a commercial fire alarm system. All system infrastructure is hardwired.

Does your solution integrate with other security technology?

Yes, we can control other technology like access control and camera systems using Pinpoint’s dry contact relay. 

What happens if we lose power?

Our system has backup battery power.

 
Is the system scalable?

Yes, the system scales from as few as a couple of protected areas to facilities with thousands of protected areas.

What level of ongoing maintenance is required?

Very little maintenance is required. The ID badge holders require battery changes every few years, depending on usage.

What level of end user training is required?
Staff will be trained on how to use the badge in your facilities.
How will this solution impact the workload on our IT staff?

No IT support is required after the installation of Pinpoint.

What technical support is provided?

24/7 tech support is available, and we will come on-site if required. 

Will medical equipment or construction materials used in our facility interfere with your technology?

No, our system will work reliably in all healthcare environments.