Comprehensive healthcare staff duress system integrating wearables, alert infrastructure, and mobile tools to ensure fast, coordinated response without GPS or RTLS-based tracking
A modular healthcare staff duress system combining wearable devices, alert infrastructure, and software to support fast, coordinated response.
Empower staff to act instantly with dual-button wearables designed for real clinical situations, enabling both de-escalation and emergency alerts without drawing attention.
Alerts are transmitted within 85 milliseconds, ensuring the right responders are notified immediately across mobile, desktop, and on-site systems.
Guide response teams with precise visual and audible alerts that make it easy to identify where help is needed, reducing confusion and response time.
Protect staff without compromising privacy through a non-tracking system built for consistent performance, eliminating reliance on GPS or RTLS technologies.
Not all healthcare staff duress systems are built the same. See how an infrared hardwired system stacks up against common alternatives.
| Feature | Pinpoint (Infrared) | Fixed Panic Buttons | RTLS / GPS Tracking | Smartphone Apps |
|---|---|---|---|---|
| Non-tracking (privacy-first) | ✓ Always | ✓ Yes | ✗ Tracks 24/7 | ~ Varies |
| Wi-Fi free operation | ✓ Yes | ✓ Yes | ✗ Requires Wi-Fi | ✗ Requires network |
| Wearable — on the worker | ✓ Badge clip | ✗ Wall-fixed only | ✓ Yes | ~ Pocket-dependent |
| Alert response time | ✓ Under 85ms | ~ 1–3 seconds | ~ 1–5 seconds | ✗ 3–10+ seconds |
| Room-level location accuracy | ✓ Yes | ✓ Yes | ~ Zone-level | ✗ No |
| Battery life | ✓ 5–7 years | ✓ Wired | ~ 1–2 years | ✗ Daily charging |
| Daily IT maintenance | ✓ Zero | ~ Minimal | ✗ Ongoing required | ✗ App updates, MDM |
| Works during network outage | ✓ Always works | ✓ Yes | ✗ Fails | ✗ Fails |
| Patient nurse call built-in | ✓ Integrated | ✗ Separate system | ✗ Separate system | ✗ Not available |
| Joint Commission WV compliant | ✓ Confirmed | ~ Varies | ~ Varies | ✗ Not certified |
Wearable panic alarms, infrared receivers, over-door lights, and alert software operate together to trigger, route, and display alerts instantly across your facility without relying on GPS or RTLS tracking.
ID Badge-Holder Panic Alarm with two programmable buttons. The smaller one is typically configured to request assistance, the large one for an emergency. Communicates using infrared technology, which makes our systems reliable and accurate in healthcare environments. The badge is antimicrobial and includes a ligature resistant neck lanyard.
Easily set up iPhones, Android devices, and desktop PCs to receive notifications. Works with our staff duress system and our patient-nurse call system.
Provides patients with a sense of security knowing that their call button is always with them. Water-resistant and antimicrobial.
A physical key reset is used as a master reset to clear emergency alarms from the staff duress system. Typically located in the nurses’ station or by security.
Provides a visual indicator of alarm level outside of each patient room. Customizable to display different colors for each type of alarm. Works with our staff duress system and our patient nurse call system.
Our LCD alert panel provides an at-a-glance summary of alerts and alarms in a particular zone. Works with our staff duress system and our patient nurse call system.
Tap this pad with your ID Badge-Holder to log patient safety checks. Antimicrobial, ligature resistant, and tamper-resistant. Works with our patient safety check system and our employee checkpoint system.
Hardwired infrared receiver unit used to reliably pick up distress and assistance calls from the ID Badge-Holder and our other devices. Green LED indicator to provide an additional visual alert.
Works across hospitals, behavioral health, and residential care facilities, providing a non-tracking healthcare staff duress system with dependable alert performance and response reliability.
Covers emergency departments, inpatient units, and corridors with fast alert routing, clear visibility, and reliable response across high-volume, multi-unit environments.
Supports discreet alert activation during escalation, enabling staff to request help without increasing patient agitation or delaying intervention.
Delivers facility-wide alert coverage for smaller teams, ensuring staff can trigger and receive alerts quickly across shared spaces and residential units.
Works across the US hospitals, behavioral health, and residential care facilities, providing a non-tracking healthcare staff duress system with dependable alert performance and response reliability.
Covers emergency departments, inpatient units, and corridors with fast alert routing, clear visibility, and reliable response across high-volume, multi-unit environments.
Supports discreet alert activation during escalation, enabling staff to request help without increasing patient agitation or delaying intervention.
Delivers facility-wide alert coverage for smaller teams, ensuring staff can trigger and receive alerts quickly across shared spaces and residential units.
Yes. Wearable devices support dual-button activation, allowing staff to signal different situations such as de-escalation or emergency alerts.
The system continuously monitors its components and automatically detects issues. If a problem is identified, such as with a receiver or panic device, alerts are escalated to IT or the appropriate team for prompt resolution.
You can schedule a demo to see how the system operates in real scenarios and how it can be configured for your environment.
No. Pinpoint is a non-tracking system and does not use GPS or RTLS. Alerts are only triggered when staff activate the device, so they remain in control and are not continuously monitored.
The answer is no. The system operates independently of complex IT setups and does not rely on Wi-Fi or cellular networks, helping reduce exposure to cybersecurity risks that healthcare facilities are commonly vulnerable to.
The system is designed for discreet, one-press activation, enabling staff to call for help instantly without signaling distress or changing their behavior during patient interactions.
Built to protect healthcare facilities, Pinpoint gives your team a faster way to call for help. See how it works in your environment.
