Why Directors of Security Love Pinpoint
As a hospital Security Director, your top priority is safeguarding patients, staff, and visitors while keeping operations running smoothly. Pinpoint helps you achieve this by reducing false alarms and ensuring your team responds quickly and accurately to critical locations.
Reduces the Frequency of False Alarms
False alarms strain resources, cause frustration, and create complacency. Pinpoint’s dual-function wearable device provides a de-escalation button for requesting support from nearby colleagues and a panic button for requesting help from the security team. This design ensures that security is only notified of major threats, allowing them to focus on genuine emergencies. Pinpoint helps security officers respond quickly and efficiently to critical situations by minimizing disruptions and non-urgent calls.
Accurate Location
Being dispatched to the exact location ensures faster, safer, and more effective emergency response. That’s why Pinpoint technology is built to life safety standards. When pressed, the button will alert security personnel with the exact location where help is needed, eliminating guesswork and saving precious seconds during critical moments.
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Mobile Alerts
Pinpoint’s system is designed to notify security personnel regardless of their location within the facility. Mobile alerts are sent to their phone, ensuring that roaming security staff can promptly address situations even when they are not at their desk. This feature guarantees that security officers receive immediate notifications with the precise location of individuals requesting assistance.
Frequently Asked Questions by Directors of Security
When an alert is triggered, Pinpoint instantly displays the staff member’s exact location—down to the room—on wall-mounted displays, overdoor lights, sounders, mobile devices, or desktops. No guesswork, no wasted time. This allows your team to respond precisely where they’re needed, often before an incident escalates.
Yes. Pinpoint includes two alert modes: a de-escalation button for early intervention and a panic button for immediate assistance. This gives staff the ability to signal concerns discreetly, helping your team intervene before situations turn critical, while reducing the volume of full-blown emergency calls.
Pinpoint uses infrared and ultrasonic technology to provide room-level accuracy. Unlike Wi-Fi or RF-based systems that can be unreliable in dense environments, Pinpoint ensures security teams know exactly where the help is needed, every time.
No. Pinpoint’s hardware is designed to avoid accidental activations while still being easily accessible under stress. The system also logs every alert, making it easy to review usage patterns and validate activations.
Pinpoint is engineered for high reliability. It operates independently of hospital IT networks and includes power backup options, so alerts still get through during outages or network failures. Your team can count on it in the moments that matter most.
Our devices are designed for healthcare settings, durable, tamper-resistant, and powered by batteries that last 8–10 years. They can be cleaned with standard disinfectants and require minimal maintenance, ensuring consistent performance in high-traffic areas.
Yes. The Pinpoint Management Portal gives you access to detailed event logs, response times, and incident heatmaps. This helps you demonstrate effectiveness, track trends, and support safety audits or post-incident reviews.
Learn More About How Our Technology Can Enhance Your Workplace Safety
Our solutions provide immediate, discreet support to protect your staff and improve overall security in healthcare settings. Discover how you can create a safer, more supportive environment today.