Traditional Panic Buttons Aren't Effective
You may think that pressing a panic button is the most effective way to request assistance, but people hesitate to use the panic button for a variety of reasons.
- Panic alarm hesitation: The underutilization of panic buttons is due to a variety of reasons, including fear of escalating the situation, uncertainty about the severity of the threat, a desire to handle the problem independently, and fear of potential consequences or embarrassment if it turns out to be a false alarm. Additionally, people don’t want to be seen as someone who unnecessarily overacts and disrupts the workflow.
- They may not be accessible: Wall-mounted panic buttons may not be reachable during an attack due to factors like the front-line worker being in close proximity to the patient, obstacles blocking access to the button, or the panic button is mounted in a location that is impractical in an emergency.
- They can add fuel to the fire: In some cases, the sounds, lights, or seeing someone press the panic button could escalate the emotions of an upset patient. The act of pressing a wall-mounted panic button may worsen situations rather than defuse them.