Why Compliance Officers Love Pinpoint
Incident Tracking Without Compromising Privacy
The Pinpoint Management Portal serves as the central hub for logging and analyzing de-escalation and panic button usage. Each time a panic or de-escalation button is pressed, the system automatically records the time, date, location, unit, floor, and call level, ensuring precise documentation. Once the data is recorded by the system it cannot be edited. All data is encrypted at rest and in transit. They Importantly, Pinpoint respects employee privacy by omitting caller ID or individual tracking, keeping the focus on situational data rather than personal identification.
Easy Incident Reporting
Stays on Track with Current and Future Guidelines
- HIPAA Compliance: Pinpoint fully complies with the Health Insurance Portability and Accountability Act (HIPAA), ensuring that all patient and staff information is stored, processed, and transmitted securely. The system follows HIPAA’s privacy and security rules, safeguarding sensitive data and always maintaining confidentiality.
- OSHA Compliance: Pinpoint also meets Occupational Safety and Health Administration (OSHA) guidelines for workplace violence prevention. The system incorporates best practices for hazard identification, safety training, and risk management, helping healthcare facilities reduce workplace violence risks and protect staff and patients.
- The Joint Commission (TJC) Compliance: In addition, Pinpoint adheres to The Joint Commission (TJC) standards, which emphasize the use of de-escalation techniques to protect patients and healthcare staff. The system integrates communication, self-regulation, and safety protocols to help lower the risk of harm in healthcare settings.
Ready to Strengthen Your Compliance Measures?
Equip your staff with advanced de-escalation and panic button technology. Ensure regulatory compliance and a safer environment with immediate, discreet support during emergencies. Equip your staff with advanced de-escalation and panic button technology. Ensure regulatory compliance and a safer environment with immediate, discreet support during emergencies.
Risk Management
In terms of compliance, Pinpoint helps hospitals manage risks by identifying potential issues, such as privacy violations or improper documentation, before they become serious problems. By tracking incidents and maintaining accurate records, Pinpoint ensures compliance with regulations and helps avoid legal or financial penalties. This proactive risk management approach supports hospital policies and safeguards both patient and staff safety.
Frequently Asked Questions by Compliance Officers
Pinpoint empowers staff to proactively report escalating situations via wearable alert badges, helping prevent incidents before they become OSHA-reportable events. This aligns with Joint Commission guidelines on workplace violence prevention and staff safety expectations.
Yes. Pinpoint’s staff safety system supports proactive intervention, while our Patient Safety Check System ensures regular, documented observation of high-risk patients. These features reinforce compliance with Joint Commission standards on suicide prevention, patient monitoring, and staff safety assurance.
The Pinpoint Management Portal maintains detailed logs of every alert—including date, time, location, alert type, and response status. These records are exportable and audit-ready, providing a defensible trail for internal reviews, safety committees, and regulatory inquiries.
No. Pinpoint is specifically designed to avoid capturing PHI or PII. All data transmitted includes only alert type, device ID, and location—nothing that can be tied back to a specific individual or patient.
Yes. Because the system does not handle PHI, it falls outside direct HIPAA regulatory scope—but Pinpoint adheres to best practices for encryption, secure transmission, and role-based access to the Management Portal to further protect your compliance posture.
All data is encrypted in transit and access to the management portal is secured through two-factor authentication and a time-limited encrypted tunnel via the Lexmark Optra secure portal. No persistent remote access is permitted.
Absolutely. The system offers trend reports, incident heatmaps, and response-time analytics that showcase how your organization is proactively addressing staff safety. This supports documentation for OSHA, CMS, and accreditation bodies.
Yes. Every activation is logged with a timestamp, location, and event type. This enables structured incident reviews, staff follow-up, and data-driven improvements to workplace safety policies.
Learn More About How Our Technology Can Enhance Your Workplace Safety
Our solutions provide immediate, discreet support to protect your staff and improve overall security in healthcare settings. Discover how you can create a safer, more supportive environment today.