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Discover topics and resources talking about the latest de-escalation technology

When to Use Your De-Escalation Button With a Patient

Most patient situations don’t escalate all at once. They build. If you’ve worked a floor, an Emergency Department, behavioral health, or even a busy clinic, you already know this feeling: something’s off. The room feels tighter. The patient’s behavior shifts. Your instincts kick in. The mistake we’re taught to make is waiting for certainty. You don’t need certainty. You need awareness.
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NYC’s Strike Moment, New York’s Safety Laws, and Why “Non-Tracking” Matters

In mid-January 2026, approximately 15,000 nurses from major New York City hospitals walked off the job, signaling a major shift in labor priorities. While wages remain a factor, the strike highlights a growing demand for safe staffing and robust protection from workplace violence. As New York State moves toward mandating safety tools like panic buttons, workers are making one thing clear: they want safety tools that provide protection without the intrusion of constant surveillance.
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Why 15,000 NY Nurses Are No Longer Willing to Accept Workplace Violence as “Part of the Job.”

New York City has a way of turning up the volume on everything—the sirens, the subways, the biting winter wind. But in January 2026, that energy has shifted to the sidewalks outside NYC’s biggest hospitals. 15,000 nurses are holding the line, and they aren't just striking for a paycheck. They are striking for their lives.
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Reclaiming Agency After Trauma: What The Body Keeps the Score Teaches Us About Workplace Violence and Safety

Trauma is more than an event. It is an imprint on the body and brain. In The Body Keeps the Score, psychiatrist Bessel van der Kolk explains that traumatic experiences can fracture our sense of safety, skew how we respond to stress, and disconnect our bodies from our minds.
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Types of Panic Buttons on the Market (But are they Fit for Healthcare?)

There are many types of panic buttons on the market, but few are built for the unique demands of healthcare. In this environment, technology must work every single time, without fail, and just as importantly, it must be trusted, accepted, and willingly adopted by the frontline staff who rely on it for their safety.
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Hospital Panic Button System

Violence against healthcare workers continues to rise, making a Hospital Panic Button System essential infrastructure for any safety-focused organization. Pinpoint provides a hospital-grade duress alert platform that delivers instant, precise, room-level location when staff need help—ensuring security teams can respond in seconds.
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Before You Buy That Technology: Why Executives Must Predict the Ripple Effects

When a company invests in a new technology, the decision is rarely just about solving the problem in front of them. In a modern organization, every system, workflow, and department is deeply interconnected. What helps one area may unintentionally burden another, introduce risk, or create friction that wasn’t originally considered.
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Stop Using Asset-Tracking on Humans: Why Hospitals Need a Non-Tracking Nurse Safety System Now

Hospitals are under tremendous pressure to reduce workplace violence, improve nurse safety, and respond faster in emergencies. In that urgency, many organizations turn to Real-Time Location Systems (RTLS) tools originally designed to track equipment, medication carts, and expensive assets.
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How Surveillance & Staff-Tracking Technologies Harm Healthcare Culture And Why Nurses Prefer Pinpoint’s Non-Tracking Panic Button

As hospitals continue to face turnover, burnout, and low employee engagement, many leaders turn to technology as the fix. Staff-tracking badges, continuous location monitoring, RTLS solutions, and workflow analytics promise efficiency and improved patient safety.
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What Features Should a Panic Button System Have? The Must-Have List (And Why Pinpoint Leads the Industry)

If you’re researching “What features should a panic button system have?”, you’re likely evaluating safety solutions for hospitals, behavioral health units, or other high-risk care environments. Here’s a complete breakdown of the features every panic button system needs, and how Pinpoint’s design sets the new standard for staff safety.
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Pinpoint Featured in HBO Max’s One South: Portrait of a Psych Unit

HBO Max recently released a two-part documentary series, One South: Portrait of a Psych Unit, which gives an unfiltered look inside the One South unit at Zucker Hillside Hospital in Queens, New York.
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SB1435: What Illinois Hospitals Need to Know

Starting July 1, 2025, Illinois Senate Bill 1435 (SB1435) requires that all hospital employees have panic buttons physically attached to their ID badges. This is a landmark safety mandate aimed at protecting frontline healthcare workers from workplace violence and ensuring rapid response in emergencies.
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Enough is enough tshirt to stop workplace violence

Join the movement to stop workplace Violence

We have launched a movement to end workplace violence for healthcare workers. This initiative is part of our commitment to enhancing staff safety through advanced systems that provide immediate assistance in crisis situations. The mission was born after a brutal attack in Florida left nurses across a broad canvas shocked.
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Three healthcare professionals in blue scrubs collaborating and discussing documents in a modern healthcare facility.

Strategies to Reduce Nurse Turnover Through Improved Workplace Safety

The nursing profession is facing an unprecedented crisis. A severe shortage of nurses, exacerbated by high turnover rates, is straining healthcare systems worldwide. This shortage not only impacts patient care but also the well-being of nurses themselves, leading to increased stress, burnout, and safety concerns.
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three nurses discuss a workplace violence situation

A Balanced Approach to Enhancing Workplace Safety for Frontline Staff

In healthcare, the safety of your frontline staff takes precedence. These professionals are the backbone of your organization, providing care, managing crises, and ensuring patient well-being, often under significant pressure.
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Doctor signing paperwork for a nurse

Seclusion and Restraint in Mental Health Units

Seclusion and restraint have long been controversial practices within mental health units, sparking ethical debates and concerns over their potential harm to both patients and staff.
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Nurses walking down a hallway concerned about being tracked

The Unintended Consequences of Tracking Nurses

While the intentions behind tracking nurses may be rooted in a desire for efficiency and accountability, this approach can have unintended negative consequences. Constant monitoring can create a sense of surveillance and mistrust, undermining the very foundation of a healthy work environment built on trust and open communication.
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Four members of the behavioral emergency response team walking down a hallway

The Role of Behavioral Emergency Response Teams (BERT) in Mental Health Care

Individuals experiencing mental health crises or behavioral emergencies often find themselves in vulnerable situations, where their safety and dignity are at risk. In these critical moments, Behavioral Emergency Response Teams (BERT) play a crucial role in maintaining a safe and supportive environment while upholding the principles of patient-centered care.
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Nurse with his face in his hands dealing with burnout

Overcoming Nurse Burnout

Imagine working tirelessly for 12 hours straight, caring for patient after patient, all while dealing with life-or-death situations, demanding family members, and a constant barrage of administrative tasks.
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Nurse pressing a wall panic button during an instance of workplace violence at a healthcare facility

The Hidden Dangers of Wall-Mounted Panic Buttons for Nurses

Wall-mounted panic buttons, also known as emergency call systems or nurse call buttons, are devices installed in various settings such as hospitals, nursing homes, and other care facilities.
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nurses running through a hallway to respond to a workplace violence situation

How Psychology Contributes to Delayed Response in Healthcare Emergencies

The fear of calling for help in hospital settings refers to the reluctance or hesitation experienced by healthcare professionals, particularly nurses, when faced with threatening or violent situations that require immediate assistance.
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nurses de-escalating an agitated patient

Understanding the Importance of Nurse Call Systems

Nurse call systems are communication tools designed specifically for healthcare environments that allow patients to request assistance from nursing staff or other healthcare providers.
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nurse talking to patient about RFID interference

RFID Interference with Medical Devices in Healthcare Facilities

Radio Frequency Identification (RFID) technology has become a cornerstone in numerous industries due to its ability to streamline operations, track inventory, and ensure security. From retail to transportation, RFID systems are employed to enhance efficiency and accuracy.
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Addressing the Alarming Rise in Nurse Workplace Violence

Healthcare workers face numerous risks and potential threats daily while performing their duties. Nursing workplace violence occurs due to various factors, including the high-stress environment, frequent interactions with patients and their families, and the challenging nature of their work.
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Blurred picture of a doctor and a nurse rushing to an emergency call at a hospital

What Causes Panic Button Hesitation in Healthcare Settings

Panic button hesitation can have serious consequences, including delayed responses and increased risks for both staff and patients. The Occupational Safety and Health Administration (OSHA) reports that 75% of workplace violence incidents occur in healthcare and social service settings.
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Happy nurse loving her job in a safe and healthy environment

The Importance of Panic Buttons for Healthcare Workers

Healthcare workers face numerous risks and potential threats on a daily basis while performing their duties. From dealing with aggressive or violent patients and visitors to working in isolated areas or during night shifts, the healthcare environment can be unpredictable and potentially dangerous.
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Three nurses feeling safe laughing and joking walking down the hallway

Ensure Safety with Panic Button Alarm for Hospitals

Ensuring the safety of healthcare workers and patients is a top priority in hospitals. As workplace violence in healthcare settings continues to rise, the need for effective emergency response systems has never been more critical.
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Addressing Workplace Violence Against Healthcare Workers

Workplace violence in healthcare is an urgent and escalating issue that demands immediate attention. Healthcare workers, especially nurses, face a multitude of challenges that significantly increase their vulnerability to violence and abuse.
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How to Prevent Workplace Violence in Nursing

Workplace violence is a significant concern for nurses across the globe. Nurses often find themselves at risk of encountering violence in the workplace. Fortunately, there are proactive measures that nurses can take to mitigate these risks. The keys to reducing violence are understanding the early warning signs of violence and having an effective de-escalation protocol.
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What is RTLS in Healthcare?

Real-time locating services (RTLS) refers to a variety of technologies used to continuously track and identify the location of assets and people in real-time within a defined space. RTLS typically involves attaching small battery-powered tags or badges to objects or individuals, which then communicate their location data via wireless signals to specialized locating sensors installed throughout the monitored area.
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Two nurses walking up stairs in a hospital discussing if tracking employees at work is ethical.

How a TikTok Nurse is Changing the Conversation on Healthcare Safety and Privacy

Natalie's significant breakout on TikTok was linked to a video that brought attention to the strenuous "3-day work weeks" nurses often endure. Her subsequent discussion on new safety protocols involving Real-Time Locating Services (RTLS) also stirred a heated conversation.
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A nurse sitting in a hospital hallway, holding her head in her hand with a distressed expression, symbolizing regret for hesitating instead of calling for help during an emergency.

Panic button hesitation

The choice to activate a fire alarm, summon an ambulance, visit a medical professional, or trigger a panic button is shaped by various social, cognitive, and environmental determinants.
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Will radio frequency interference make my heart skip a beat?

Implantable medical devices have transformed the treatment and management of a variety of health issues. From pacemakers to neurostimulators, these devices play a crucial role in improving patients’ quality of life.
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Ionizing radiation harmfulness chart

Are wireless devices bad for your health?

Every day, our bodies encounter unseen energy waves. Some of these waves are part of nature, and some come from the electronic devices we use for well-being, work, or entertainment.
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Does tracking your nurses make sense?

Real-Time Location Systems (RTLS) have been increasingly adopted by hospitals over the past couple of decades. However, widespread adoption began to gain traction around the early to mid-2000s.
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