FAQs by Security Officers
How long after the button is pushed will we be alerted?
Instantaneous alert occurs on our hardware.
What does your system do to eliminate false alarms?
We have a de-escalation button which is used for local response so non emergencies can stay on the unit instead of going to security.
When dispatching to locations how accurate is your system?
We are very accurate because we do not rely on Wi-Fi or bluetooth.
Are there any circumstances where building equipment stops the system from working?
No, it is not prone to interference.
Can it notify the police station?
Yes, it can be configured to notify your police station.
Can it integrate with other technology?
Yes, using dry contacts and relays.
How does it notify security personal who roam about the facility?
We have an application called Mobile Alert which sends alerts to wireless devices, like cell phones.
Can it be zoned so that certain security teams get certain alerts?
Yes, the system is customizable, so whoever you want can be alerted.
Is it built to life safety standards?
Yes, it is ligature-resistant and can be built in all healthcare facilities.